Smart HMS

Care that moves with purpose

Better care starts with coordination.

Outpatient, inpatient, pharmacy, diagnostics, billing, HR and finance - one command centre, one patient record, every department working from the same page.

24/7
Care visibility
01
Command centre
Patients supported
smart-hms / dashboard
Smart HMS dashboard showing total revenue, active admissions and OPD/IPD counts alongside billing, patient arrival and treasury charts.
Live across departments

Who it's for

One system for clinics, hospitals, orthopaedic centres and multi-branch chains.

Every team gets exactly the surface it needs - and nothing it doesn't.

01
Owners & directors

Fragmented tools and billing errors hide the real picture of revenue.

Run the whole hospital from one dashboard - billing to HR, all connected.

02
HMS & IT admins

Setup and staff role management eat the week before go-live.

Predefined roles, per-org branding and self-serve administration.

03
Doctors & clinicians

Slow workflows and disconnected departments break the day's rhythm.

Consult, prescribe and operate with patient history one click away.

04
Front desk & pharmacy

Double entry and lost paperwork slow every counter down.

Appointments, registration, pharmacy and billing flow together.

05
Multi-branch operators

No central control and no trustworthy revenue visibility.

Tenant control panel, collections analytics and subscription management.

All-in-one by design

Thirty-plus modules, grouped the way your hospital actually works.

Clinical, operational and financial systems that share the same patient record - no exports, no re-keying, no reconciliation at month end.

01Clinical care

The full episode, from the front desk to the discharge summary.

Register and consult in OPD, admit and allocate beds in IPD, schedule theatres, record nurse notes and discharge with a printable summary - all on one case.

  • OPD & IPD
  • Appointments
  • Operation theatre
  • Physiotherapy
  • Pathology & radiology
  • Blood bank & ambulance
IPD in-patients directory listing 32 admitted patients with bed, consultant, admission date and balance due.
02Pharmacy

Stock that warns you before it becomes an expiry write-off.

Batch tracking with low-stock, near-expiry and expired alerts, plus billing with returns, discounts, tax and printable thermal invoices.

  • Batch & expiry tracking
  • Stock value
  • Returns & tax
  • Thermal invoices
  • Offline sales sync
Pharmacy module showing total medicines, stock value, low stocks and near-expiry counts with a net sales and profit trend chart.
03Billing & finance

One case-level bill that adds itself up.

OPD, IPD, pharmacy, pathology, radiology, blood bank, ambulance, apparatus and bed rent land on a single bill - with discounts, refunds, advance deposits and automatic allocation.

  • Central billing engine
  • Advance auto-allocation
  • Overpayment reclamation
  • Income & expense
Finance module dashboard showing income, expense, net profit and margin with cash-flow trend and revenue-by-section charts.
04Human resources

Attendance straight off the biometric reader.

Staff registry, departments, shifts, leave, overtime and payroll - and ZKTeco K40 / ADMS devices can post attendance directly into the system.

  • ZKTeco integration
  • Shift roster
  • Leave & renewal
  • Payroll & payslips
HR management console showing total staff, staff on leave, pending leave requests with today's duty and leave approval panels.
05Platform administration

A control panel for the operator, not just the hospital.

Tenant management, plan lifecycle, payment ledger with void and CSV export, collections analytics and client support ticketing in threaded conversations.

  • Tenant control panel
  • Subscription lifecycle
  • Payment ledger
  • Support tickets
Support centre with open, in-progress and resolved ticket tabs, ticket categories and a submit-first-ticket empty state.
06Everywhere access

The same system, on whatever is in front of you.

A full web app, an offline-first Flutter app that keeps working without signal, a Windows desktop build for single-machine hospitals, and a print suite for every document.

  • Web
  • Offline mobile
  • Windows desktop
  • Print suite
Employee self-service dashboard showing today's attendance, leave balance, shift and payslips with quick actions.

How it runs

Set up in minutes. Then it just runs the day.

A new hospital is created with its roles, its timezone, its currency and its weekly holiday already in place.

Step 01

Register and set up roles

Create the tenant, then assign from the predefined roles - or build granular sub-permissions.

  • Per-org timezone, currency and weekly holiday
  • Ten-plus predefined security profiles
  • Granular rights per module
Step 02

Run the day

Book appointments, consult in OPD, admit to IPD, dispense in pharmacy and settle the bill.

  • Slot engine with conflict validation
  • Bed and cabin allocation
  • Batch-tracked dispensing
Step 03

Track the numbers

Collections, attendance, stock and department performance, refreshed as the day goes on.

  • Finance overview and section breakdown
  • Low-stock and expiry alerts
  • Biometric-linked attendance

The difference

It doesn't just record the work. It shows you the work.

Most hospital software stops at data entry. Smart HMS carries the numbers all the way to the decision - revenue trends, collections by section, therapist performance, this-week vs last-week department analytics.

SessionsTherapy volume
RevenueBy section
OutstandingPer patient
Physiotherapy analytics with revenue and session trends, payment status, therapist table and today's agenda.
Billing insights panel with treasury trend and patient arrival statistics.
Finance analytics with revenue by section and expense by category.

// CLINICAL TELEMETRY & REVENUE

Operational Intelligence & Trend Engine

POWERED BY RECHARTS DENSE DATA INTEGRATION

PHYSIO & OPD WORKLOAD

Session Volume vs Departmental Gross

RevenueCompleted Sessions
$18.4k
WK 01
$22.1k
WK 02
$29.8k
WK 03
$26.4k
WK 04
New vs Returning34% / 66%
Avg Plan Duration8.4 Sessions
Settlement Rate99.1%
12-MONTH REVENUE DENSITY

Hospital Collections Heatmap

Density scale: the lightest squares mark the lowest collection months and the darkest mark the highest, so the shading carries no information that is not also stated in the figures beside it.

JANAPRJULOCTDEC
SERVICE MIX BREAKDOWN
Inpatient (IPD) & OT Surgical Packages48%
Pharmacy Counter & Dispatched Lots29%
Outpatient (OPD) & Specialized Consults23%

Multi-tenant by construction

One licence. Every branch. Isolated by default.

Each hospital runs on its own tenant instance with its own staff, data and branding, while the operator manages plans, payments and support from a single control panel.

  • Per-org isolation. Timezone, currency and weekly holiday are set per tenant.
  • Subscription lifecycle. Pending to active to expired to cancelled, with renewal reminders.
  • Payment ledger. Manual receipts with void actions and CSV export.
  • Audit trail. Activity logs capture staff, module, action and IP.
Activity log listing timestamp, staff, action, module, description, IP and status for every recorded event.

Roles, ready to assign

Nobody sees more than they should.

Every new hospital arrives with its security profiles already defined - then you tune the detail.

L0Super AdminPlatform-level operator with owner rights.
L1AdminFull access across every module.
L2DoctorClinical access to OPD, IPD, OT, labs and physio; finance read-only.
L3HRStaff, attendance, leave and payroll views.
L4COOOperational oversight across departments with finance read.
L5ReceptionistFront desk: patients, appointments and front office.
L6PharmacistPharmacy inventory, billing and categories.
L7OT technician / staffTheatre setup, equipment and assistance.
Permission matrix with feature categories in rows and view, add, edit and delete rights in columns.

Granular underneath

Permissions go a level deeper than the role name.

Pharmacy splits into inventory, billing and categories. HR splits into employees, shifts, duty, leave, payroll and attendance. Radiology splits into tests, billing and charges.

// SECURITY ARCHITECTURE

Predefined Roles & Granular Permissions

Set up hospital staff roles in under 5 minutes with zero configuration ambiguity.

10+ Role Profiles Ready at Bootstrap
Permission matrix: eight predefined hospital role profiles against six operational modules, with each cell stating full access, read access, no access, or the specific limited action granted.
Role IdentityPrimary Clinical / Operational DomainOPD / IPDOT TheatrePharmacyBilling LedgerHR / ZKTecoTenant Mgmt
Super AdminPlatform-level operator (owner)Full accessFull accessFull accessFull accessFull accessFull access
AdminFull access across all hospital modulesFull accessFull accessFull accessFull accessFull accessNo access
DoctorClinical - OPD/IPD, OT, labs, physio; finance read-onlyFull accessFull accessRx ReadRead OnlyNo accessNo access
HRStaff registry, attendance, leave & payroll generationNo accessNo accessNo accessPayroll feedFull accessNo access
COOOperational oversight across departments + finance viewRead accessRead accessRead accessFull accessRead accessNo access
ReceptionistFront desk: appointments, registrations & intakeFull accessNo accessNo accessDeposit intakeNo accessNo access
PharmacistDispensing, inventory lots, stock adjustments & POSRx QueueNo accessFull accessThermal InvoicingNo accessNo access
OT TechnicianTheatre setup, equipment maintenance and OT rostersNo accessFull accessNo accessNo accessNo accessNo access

Swipe sideways to see every module →

Built to keep working

Power cut, no signal, single machine - it still runs.

The offline-first mobile app queues everything locally and replays it when the network returns.

Web app

The complete system in the browser - every module, every role, no install.

Next.js

Offline mobile

Appointments, patients, OPD/IPD and pharmacy sales captured without a connection, then synced.

Flutter · local DB

Windows desktop

A single-machine install with the backend embedded - for hospitals without a server room.

Electron shell

Print suite

Invoices, receipts, prescriptions, discharge summaries, pharmacy and physio bills, payslips and appointment slips.

Thermal & A4

Pricing

One licence covers the whole hospital.

No per-seat maths, no module-by-module upsell. Every plan is the full system.

Free
$0.00per month

For a single clinic getting its records out of spreadsheets.

  • Core hospital management
  • Up to 10 staff accounts
  • 2 departments
  • Web app access
Get started
Enterprise
$2199.99per year

For chains running several hospitals under one operator.

  • Everything in Professional
  • Multi-branch support
  • Custom integrations
  • Dedicated account manager
Talk to us

Subscriptions are currently activated by our team - payment is arranged directly with Smart HMS.

Questions

The things hospitals ask us first.

Yes. Smart HMS is multi-tenant: each hospital or branch runs on its own tenant instance with its own staff, data and branding, while the operator keeps a single control panel for plans, payments and support across the group.

Isolation is built in at the tenant level rather than bolted on with filters. A tenant's users only ever see that tenant's records, and each organisation carries its own timezone, currency and weekly holiday settings.

The offline-first mobile app keeps working locally - appointments, patients, OPD and IPD, and pharmacy sales are stored on the device and replayed to the server once the connection returns, so the counter never stops.

Yes. ZKTeco K40 and ADMS devices can be connected directly so attendance posts into the HR module automatically, alongside manual entry when a device isn't in place.

A new hospital is created with its security profiles already defined, so the setup work is mostly assigning staff to roles rather than building permissions from scratch. Most teams are running real appointments and billing within the first days.

Nothing beyond a browser for the web app. For hospitals that prefer everything on one machine there's a Windows desktop build with the backend embedded, and the mobile app covers staff who are moving around the ward.

// PERSONALISED WALKTHROUGH

Book a Live System Demonstration

Experience Smart HMS tailored to your clinical workflow, bed capacity, and department needs. See live dashboards with zero commitment.

WHAT TO EXPECT

A tailored 30-minute session with a healthcare solutions architect

  • Live Multi-department SimulationWalk through OPD triage, bed allocation, pharmacy dispensing, and discharge billing in real time.
  • Role-Based Access WalkthroughSee exactly what doctors, nurses, accountants, and hospital owners see on their screens.
  • Migration & Integration RoadmapDiscuss data migration from your existing software and ZKTeco biometric device integration.
Direct Inquirydemo@smarthms.com
Response TimeWithin 2 to 4 business hours

🔒 We respect your hospital data privacy. No spam. A solution architect will contact you directly.

Better care starts with coordination

Bring every department onto one command centre.

Tell us how your hospital runs today. We'll show you the same day on Smart HMS.